If you received a notification from S.R.Smith about your Splash! or PAL pool lift, immediately remove your pool lift from service.

S.R.Smith has recently learned that the welds on certain units could fail. If that happens, the lift will fall over, potentially injuring anyone seated on the lift. In coordination with the U.S. Consumer Product Safety Commission, S.R.Smith is conducting a voluntary recall of the potentially affected pool lifts. We strongly urge lift owners to participate in the recall. Units potentially affected:

  • Splash!
  • Splash! Hi/Lo - Spa
  • PAL Hi/Lo
Please refer to the resources below for more information regarding models affected. Questions? Contact our customer service team at 888.497.9290 or email us at splashpalinfo@srsmith.com.

Watch the Videos

Splash! Base Replacement
This step-by-step video shows you how to remove your existing Splash! base from the anchor, and replace it with the new base that was provided.

PAL Hi/Lo Mast Replacement
This video shows you how to remove your existing PAL Hi/Lo mast and replace it with the new mast that was provided.

Resources
Click on the links below to download PDFs of the customer notification and FAQ documents for your lift. For our complete library of pool lift troubleshooting videos, please click here.

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Contact Us

PHONE |

888.497.9290

EMAIL |

splashpalinfo@srsmith.com